Terms & Conditions

IMPORTANT – Before using or purchasing our products/services, please read these Terms & Conditions carefully. By accessing our website or buying any product, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree, you should not use our services.

This is an End-User Agreement (“Agreement”) between Fazz Emporium (hereinafter “Licensor/We”) and you (hereinafter “User/Customer”).

By visiting our website and/or purchasing something from us, you become a user of our site and agree to our “Terms of Service”, “Terms of Use” or simply “Terms”. These Terms apply to all website users including browsers, vendors, customers, merchants, affiliates, and content contributors.

Any new features, tools, or services added to the store shall also be subject to these Terms. You can review the most current version at any time on this page. We reserve the right to update or replace any part by posting updates here. Your continued use means you accept such changes.

Section 1 – General Conditions

  • By agreeing to these Terms, you confirm that you are of legal age or using under parental supervision.

  • You may not use our products for unlawful purposes.

  • Transmission of harmful code (viruses, malware, worms) is strictly prohibited.

  • Violation will result in immediate suspension of service.

  • We reserve the right to refuse service to anyone for any reason.

  • You agree not to reproduce, duplicate, copy, sell or exploit any portion of our services or products without written permission.


Section 2 – Availability & Pricing

  • Availability and pricing of all products depend on stock status.

  • If an ordered item is unavailable, we will notify you as soon as possible. You may receive an alternative suggestion or refund according to our refund policy.

  • Prices may change without prior notice, although we strive to keep them accurate.

  • If price changes occur after you place an order but before dispatch, you will be notified and may choose to continue or cancel.

  • Fazz Emporium reserves the right to discontinue, suspend, or modify any product, service, or offer at any time.


Section 3 – Products

  • Products are available exclusively through fazz emporium website [Insert URL].

  • Quantities may be limited. Returns and replacements are subject to our official Return & Replacement Policy.

  • We make every effort to display product details, colors, and specifications accurately. However, variations may occur due to device settings, lighting, or manufacturing updates.

  • If a product does not match its description, you may return it unused under our policy.

  • We reserve the right to update or discontinue any product without notice.


Section 4 – Billing & Account Information

  • We reserve the right to refuse or cancel any order placed with us.

  • Restrictions may include orders placed with the same account, billing/shipping address, or payment method.

  • In such cases, we will attempt to notify you using the contact information provided.

  • You agree to provide accurate, complete, and current account information for all purchases.

  • You must promptly update your email, phone number, and payment details to ensure successful transactions.

  • Multiple accounts using the same phone/email for availing offers or discounts are not permitted and may lead to cancellation.


Section 5 – Discounts & Offers

  • Discount codes, promo codes, coupons, or sign-up offers apply to standard product prices.

  • Once a discount coupon or gift card is used, it is non-refundable.

  • Offers are limited to one per customer (phone/email). Abuse may result in cancellation.

  • Promotional messages may contain only summary details; full terms will always be available on the website.

  • Fazz Emporium reserves the right to update, modify, or cancel any offer without prior notice.


Section 6 – Third-Party Links

  • Some products or services may include third-party links or integrations.

  • Third-party websites are not affiliated with Fazz Emporium, and we are not responsible for their content, products, or services.

  • Any complaints, claims, or issues must be directed to the respective third-party provider.


Section 7 – Errors, Inaccuracies & Omissions

  • Occasionally, our site may contain errors related to product descriptions, pricing, promotions, or stock availability.

  • We reserve the right to correct, update, or cancel orders with inaccurate information without prior notice, even after submission.

  • Example: If a product worth 3000 BDT is mistakenly listed as 30 BDT, the order may be cancelled and refunded.


Section 8 – Order Cancellation

  • All products are sourced from authorized vendors and undergo quality checks before delivery.

  • Orders may be cancelled if a product fails quality control or becomes unavailable due to inventory issues.

  • Sudden demand surges, vendor delays, or technical issues may also result in cancellation.

  • In such cases, refunds will be processed according to our Refund Policy.


Section 9 – Prohibited Uses

Users are prohibited from:

  1. Using our website/services for unlawful purposes.

  2. Encouraging others to perform unlawful acts.

  3. Violating international, federal, or local laws.

  4. Infringing upon intellectual property rights.

  5. Harassing or discriminating based on gender, religion, race, age, nationality, or disability.

  6. Providing false or misleading information.

  7. Uploading malicious code/viruses.

  8. Collecting or tracking others’ personal information.

  9. Spamming, phishing, scraping, or crawling.

  10. Interfering with security features of the website.

Violation may result in immediate suspension or termination of services.


Section 10 – Disclaimer of Warranties; Limitation of Liability

  • We do not guarantee uninterrupted, error-free services.

  • All products and services are provided “as is” and “as available”.

  • Fazz Emporium shall not be held liable for any direct, indirect, incidental, or consequential damages including data loss or lost profits.

  • Warranty claims (if applicable) may be processed through authorized service providers.


Section 11 – Indemnification

You agree to indemnify and hold harmless Fazz Emporium and its affiliates, employees, or partners from any claims, damages, or liabilities arising due to violation of these Terms or applicable laws.


Section 12 – Severability

If any provision of these Terms is found unlawful, void, or unenforceable, the remaining provisions will continue in effect.


Section 13 – Termination

  • These Terms remain in effect unless terminated by you or us.

  • You may discontinue using our services anytime.

  • We may suspend or terminate your account without prior notice if you violate these Terms.


Section 14 – Governing Law

These Terms are governed by the laws of Bangladesh. Any disputes will be settled under the exclusive jurisdiction of courts in Dhaka, Bangladesh.


Section 15 – Changes to Terms

You can review the latest Terms of Service on this page at any time.
Fazz Emporium reserves the right to update, modify, or replace these Terms without prior notice. Continued use after changes means you agree to the updated Terms.

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